Zero Trust Network Access

What is ZTNA?

ZTNA (Zero Trust Network Access) is a mechanism that verifies the user and device on every access and connects them only to the applications they are permitted to use, rather than relying on whether they are "inside the corporate network." It is drawing attention as an alternative to traditional VPN and is one of the core components of SASE. This article explains how it differs from VPN, how it works, its pros and cons, and the migration path.

Basics

ZTNA basics

With a traditional VPN, once you connect you are effectively "inside the corporate network" and can reach many resources within it. This was a problem: if an account were ever compromised, the damage could spread easily.

ZTNA changes this approach at its root. Based on the premise that "no one is trusted from the start (zero trust)", it works as follows.

  • On every access, it performs user identity verification (ID and multi-factor authentication)
  • It checks the device's state (whether it is company-managed, whether anti-virus is active, etc.)
  • If the conditions are met, it grants connection only to the necessary applications
  • It restricts access per application rather than to the entire network

As a result, it eliminates the "once you are in, you can see everything" state and limits how far damage can spread.

Image

A visual picture

VPN means "once you are in, you can reach much of what is inside"; ZTNA means "verify every time and connect only to permitted applications." A diagram makes this difference easier to grasp.

Traditional VPN Employee VPN connect Internal network Business app File sharing Accounting Once inside, you can reach much of it ZTNA Employee Verify Check ID + device Business app File sharing Accounting × × Connect only to permitted apps
Visual Guide

Understanding ZTNA with Diagrams

For those new to the jargon, here are three diagrams that explain the idea of ZTNA.

Diagram

An analogy: a pass for each room

VPN (master key to the building) Once inside, you roam freely = the risk of reaching any room ZTNA (a pass for each room) Employee ZTNA (reception) Verify every time App A Allow App B Allow App C Allow
← Scroll horizontally →

VPN lets you into the whole network, whereas ZTNA verifies every time, per application, and permits only what is needed.

Diagram

Before / after: VPN and ZTNA

VPN (traditional) ZTNA Employee VPN Internal network Business app File sharing Accounting Once inside, you can reach all systems Employee ZTNA Verify each time App A App B App C Allow × × Verify per app; only the allowed ones
← Scroll horizontally →

VPN lets you reach all systems once inside. ZTNA verifies per application every time and connects only to the allowed ones.

Diagram

Step by step: how ZTNA works

1 Access an app From anywhere 2 Verify user & device ID & MFA 3 Decide per app Check permission 4 Connect to allowed apps only Allow
← Scroll horizontally →

On every access it verifies the user and device, decides permission per application, then connects only to the allowed apps.

VPN vs ZTNA

How it differs from traditional VPN

Connection modelVPN: you "enter" the corporate network / ZTNA: you "connect" to each application individually
Trust premiseVPN: trusted once connected / ZTNA: verified every time, permitted only as needed
Spread of damageVPN: easy lateral movement once breached / ZTNA: per-application, so harder to spread
Communication speedVPN: tends to be slow as traffic concentrates at a site / ZTNA: optimal routing via the cloud
User effortVPN: requires a connection step each time / ZTNA: often works without the user noticing
Pros

Benefits

  • You can limit the scope of damage in the event of account takeover
  • Access tends to be faster (no need to concentrate traffic at a site)
  • Users can often work without being aware of the connection step
  • You can record and visualize "who accessed which application"
  • Easier to apply fine-grained permission management for leavers, contractors, and so on
Cons

Drawbacks and points to note

  • !Initial design is required. You need to organize who is permitted to which applications
  • !A solid ID foundation is a prerequisite. Without consolidated IDs such as Entra ID, the benefits are hard to realize
  • !Older on-premises internal systems may require extra work to support
  • !Monthly costs apply (typically on a per-user basis)
Migration

The path from VPN to ZTNA (a general approach)

Rather than retiring VPN all at once, a realistic approach is to migrate gradually while running both in parallel.

STEP 1PROCESS
Inventory access targets Identify "who" accesses "which applications and systems." Understanding how VPN is actually used is the starting point.
InventoryActual usage
STEP 2PROCESS
Build the ID foundation and MFA Consolidate IDs with Entra ID and enable multi-factor authentication. This becomes the foundation for ZTNA's "verify every time."
Entra IDMFA
STEP 3PROCESS
Pilot with a few applications Apply ZTNA starting with low-impact applications and verify usability and access control. Run it in parallel with VPN.
PilotParallel run
STEP 4PROCESS
Expand scope and reduce VPN If there are no issues, expand the target applications and users and gradually reduce VPN usage.
Phased rolloutVPN reduction
STEP 5PROCESS
Transition to operations and monitoring Set up monitoring of access logs and operational rules for exception requests. Review access permissions periodically.
MonitoringPermission review
Model Case

What adoption looks like at a mid-sized company

The following are hypothetical model cases based on inquiries we frequently receive. The actual approach and results vary depending on each customer's environment and challenges.

Case 1

~500 employees, service industry

Challenge: A mix of headquarters, multiple branches, and remote work, with slow and unstable VPN connections. Disabling access for leavers and transfers is manual, raising concern about forgetting to revoke it.

Existing environment: Microsoft 365 used company-wide. Once on the VPN, users can reach many internal systems.

Before HQ Branch Remote Internal network Via VPN See everything Once on VPN, you can reach much internally After HQ Branch Remote ZTNA Permitted app Allow Other apps Block Verify per app; connect only within scope
  • 1Consolidate IDs in Entra ID and enable multi-factor authentication
  • 2Manage company devices with Intune
  • 3Move internal systems to per-application access with ZTNA (Entra Private Access)
  • 4Gradually reduce and retire VPN

Result: Connections become faster from headquarters, branches, and home alike; access is cut off immediately by disabling the ID on departure or transfer. A record remains of who used which system.

Case 2

~300 employees, professional services (licensed professions)

Challenge: Concern about leakage of customer information. As departments and sites grow, it is unclear who has accessed which files.

Existing environment: Microsoft 365 used company-wide. Customer data handled is divided by department.

  • 1Set up everyone's ID in Entra ID and enable multi-factor authentication
  • 2Use conditional access to permit only "company-approved devices"
  • 3Use ZTNA to limit access to customer data by department
  • 4Monitor access logs and review permissions periodically

Result: Only permitted people and devices access the necessary scope. Operation logs support audits.

* The above are hypothetical model cases. The actual configuration and results vary depending on your environment.

FAQ

Frequently Asked Questions

  • QWhat is ZTNA?
    ZTNA (Zero Trust Network Access) is a mechanism that verifies the user and device on every access and connects them only to the applications they are permitted to use, rather than relying on whether they are inside the corporate network. It is drawing attention as an alternative to traditional VPN and is one of the core components of SASE.
  • QHow does it differ from traditional VPN?
    With VPN you "enter" the corporate network, are trusted once connected, and lateral movement is easy once breached. With ZTNA you "connect" to each application individually, verified every time and permitted only as needed, so damage is harder to spread.
  • QHow does per-application verification work?
    On every access it performs user identity verification (ID and multi-factor authentication) and checks the device's state, and grants connection only to the necessary applications if the conditions are met. It restricts access per application rather than to the entire network.
  • QHow do you migrate from VPN?
    Rather than retiring VPN all at once, a realistic approach is to migrate gradually while running both in parallel. The path is to inventory access targets, build the ID foundation and MFA, pilot with a few applications, expand scope and reduce VPN, and transition to operations and monitoring.
  • QAre there drawbacks or points to note?
    Initial design and a solid ID foundation are prerequisites, and without consolidated IDs such as Entra ID the benefits are hard to realize. Older on-premises systems may require extra work to support, and monthly costs apply, typically on a per-user basis.

Discuss reviewing your VPN or adopting ZTNA

From challenges such as "VPN is slow," "managing leavers' access is worrying," or "we want secure remote work," we support migration to ZTNA. You can start by having us help organize how your environment is actually used.

Contact us